Breakthrough Design Leads List of Aggressive Brand Initiatives Showcasing Value and Superior Guest ExperienceMIAMI, Oct 07, 2009 (BUSINESS WIRE) -- Burger King Corp. (NYSE:BKC) today strengthened the company's
broad-based commitment to global restaurant growth and the continued
delivery of a quality food experience that rivals casual dining at the
official grand reopening of its new 20/20 restaurant design at Schiphol
Airport in Amsterdam. BKC Chairman and CEO John Chidsey announced a
number of aggressive brand initiatives that will continue to propel the
brand's business forward. He was joined at the event by the company's
new President of Europe, Middle East and Africa (EMEA), Kevin Higgins.
"As we continue to grow and strengthen the brand worldwide, this new
restaurant design exemplifies our vision for the brand's future and
reinforces our goal of delivering superior products and positive guest
experiences," Chidsey said. "BURGER KING(R) has long been a destination
for flame-broiled burgers, and the 20/20 design takes this distinction a
step further by creating an exceptional and memorable dining environment
that builds on our signature assets."
Chidsey and his management team used the occasion to discuss progress on
the development of 20/20 restaurants as well as a number of top tier
global brand initiatives, such as its comprehensive value offerings, new
premium menu items and its new innovative and complementary restaurant
concept, the WHOPPER(TM) Bar. Each of these initiatives reinforces the
company's dedication to quality, value and superiority, and an overall
emphasis on bringing guests an experience that contends with casual
dining.
Redesign Brings 20/20 to Life at Schiphol Airport
The highest grossing BURGER KING(R) restaurant in the world, located in
Amsterdam's Schiphol Airport, is one of the most recent restaurants to
undergo the 20/20 design transformation. Centered in a thriving
international hub, this location generates more than $12.5 million in
annual sales. The renovated restaurant epitomizes the new design with a
contemporary industrial palette of metallic and black accents,
complemented by finishes that resemble brick and concrete.
In its first month of operation, the redesigned BURGER KING(R) restaurant
in Schiphol realized record sales, which is a testament to the
business-driving power of the 20/20 design strategy. In addition to
boosting sales, the break-through design gives guests a more valuable
restaurant experience through décor elements that encourage intimate and
engaging dining.
"There is strong momentum in our development initiatives worldwide, and
it's certainly an exciting time to become part of the BURGER KING(R)
family," Higgins said. "Shining a spotlight on our core brand equities
through our 20/20 design provides us with endless opportunities to
enhance our guests' experience, help drive sales and propel the brand
forward."
A Closer Look at BKC's Growth and the 20/20 Design
Rolling out in all regions of the world, the 20/20 design concept builds
on the strongest development year in the history of BKC. The company
posted its strongest net restaurant growth in almost a decade with more
than 90 percent of net new restaurants, or 338 locations, opened outside
of the U.S. and Canada in Fiscal 2009. In addition, more restaurants
were opened in the Asia Pacific region this year than in the last four
years combined.
Data shows that BURGER KING(R) restaurant remodels drive traffic and sales
with restaurants typically experiencing a double-digit sales lift of 12
to 15 percent post remodel.
To date, more than 60 BURGER KING(R) restaurants have adopted the 20/20
design in cities such as Miami, Mexico City, Edinburgh and Shanghai.
More than 75 additional restaurants with the 20/20 design are scheduled
to be completed by the end of 2010 in cities such as Vancouver, Rome,
London and more.
The classic and contemporary restaurant design incorporates a variety of
new, innovative elements set to a backdrop that evokes the industrial
look of corrugated metal, brick, wood and concrete. Design options
include a series of liquid crystal display (LCD) menu screens, graphics
that reflect the famous brand promise, highly visible HOME OF THE
WHOPPER(R) signage, a prominent red flame parapet dining area anchored by
a flame chandelier, and an array of HAVE IT YOUR WAY(R) seating options -
bar, banquette, booth, or table. Drawing inspiration from Burger King
Corp.'s flame-broiling, the "grill-centric" design brings the signature
cooking process to life with bold colors, textures, imagery and text.
In the kitchen, the revolutionary Duke Flexible Batch Broiler maximizes
cooking flexibility and facilitates a broader menu selection while
reducing operational and energy costs. Gas consumption and related costs
are reduced by 52 percent with the new broiler compared to previous
broilers, while the consumption and cost of electricity is reduced by 90
percent.
The exterior of free-standing 20/20 restaurants will welcome guests with
elements similar to those found inside. The brand identity appears in
new ways with unique placements of the BURGER KING(R) logo and messaging,
such as HOME OF THE WHOPPER(R) signage adorning the main entryway.
Merchandising is displayed on select windows and on wall billboards, and
metal canopies and window grill accents echo the industrial 20/20
aesthetic. At the drive-thru, a covered order point creates a sheltered
and branded experience with the convenience of digital order
confirmation.
Value Meets Casual Dining Experience as BKC Raises the Bar on Guest
Experience
Within the past year, the company has also opened three of its
innovative WHOPPER(TM) Bar restaurants in cities around the globe with more
strategically placed openings planned in the coming months. Further
enhancing the BURGER KING(R) guest experience, the new concept features
the ultimate HAVE IT YOUR WAY(R) experience with a highly customizable
menu based on the iconic WHOPPER(R) sandwich.
In addition to restaurant innovation, BKC is propelling its brand into
the future with global initiatives, such as new premium menu items,
value-driven products and promotional campaigns. Highlighting superior
taste at a great price, international markets, such as Germany, Spain
and Dubai, recently featured successful "King Deals(TM)," while
BURGER KING(R) restaurants in Mexico encouraged customers to "Come Como
Rey(R)" - or "Eat Like a King" - with the everyday value menu. In the
U.S., the corporation will launch a highly competitive value proposition
with the nationwide promotion of its $1 ¼ pound Double Cheeseburger
beginning Oct. 19. With the new Duke Flexible Batch Broiler in all U.S.
BURGER KING(R) restaurants by January 2010, Burger King Corp. will expand
its premium offerings with the extra thick Steakhouse XT(TM) burger, which
features top quality ingredients and hits menus nationally in February.
ABOUT BURGER KING CORPORATION
The BURGER KING(R) system operates more than 11,900 restaurants in all 50
states and in 73 countries and U.S. territories worldwide. Approximately
90 percent of BURGER KING(R) restaurants are owned and operated by
independent franchisees, many of them family-owned operations that have
been in business for decades. In 2008, Fortune magazine ranked Burger
King Corp. among America's 1,000 largest corporations and Ad Week named
it one of the top three industry-changing advertisers within the last
three decades. To learn more about Burger King Corp., please visit the
company's Web site at www.bk.com.
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SOURCE: Burger King Corp.
Burger King Corporation, Miami
Lauren Kuzniar, 305-378-7939
lkuzniar@whopper.com
or
Andrea Ungereit-Hantl, +49 89 63804 211
aungereit@whopper.com
or
Edelman
Katie Scrivano, 312-240-3393
katie.scrivano@edelman.com